What are the effects of deactivating a user in Salesforce?

Certain functionality in Salesforce has the potential to be affected when a Salesforce User is deactivated.

This includes…

    • Process Builder cannot update records owned by a deactivated user

    • Manual sharing rules that explicitly specify the deactivated user are removed

    • Chatter Following and Follower lists are removed (though these can be reinstated when the user is subsequently activated)

    • Removed from territories that were assigned to them in Enterprise Territory Management

    • Account Team access changed to Read Only

A full list of considerations to make when deactivating a user in Salesforce is shown on Salesforce’s help page: https://help.salesforce.com/s/articleView?id=sf.users_deactivate_considerations.htm&type=5

Was this helpful?